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The room looked nice, was clean and spacious. We had a partial sea view - we could see the ocean from the balcony - this was amazing. Quiet at night despite proximity to bars and restaurants. Good food available close by. Great breakfast - multiple options to choose from. The personnel was very welcoming, friendly and helpful. We liked the outdoor pool, was nice to chill there with the ocean view and a nice drink.
Natalia
juli 2025
From the moment we arrived at Melia Madeira, the experience was exceptional. Despite arriving before the official check-in time, we were warmly welcomed and immediately recognised as Genius-level customers with Booking.com. Christina went above and beyond to ensure we were comfortable while we waited for our room, making us feel truly valued. Her attention to detail and hospitality set a wonderful tone for our stay. The location, staff, and food were all outstanding, and the level of service we received throughout was consistently premium. Christina’s extra support on arrival made a lasting impression, and on our departure, Laura completed that same level of care by providing us with clear and helpful information about getting to the airport, taxi options, and everything we needed for a smooth journey home. We genuinely felt special during our stay, and we promised both Laura and Christina—and the entire team—that Melia Madeira will always be our hotel of choice when we return. Their customer service and thoughtful support made all the difference and helped make our time in Madeira truly unforgettable.
Deene
juni 2025
Room was excellent in both view and facilities. Reception were very accommodating and informative on arrival and they were able to give us our room earlier than the normal check-in time. Location of the hotel was likewise perfect for local amenities.
Catherine
januar 2025
The hotel is reasonably well located for town and coastal walks, shopping and many restaurants. We had a hire car, so free secure parking is great. Domestic management is excellent. Room cleaned daily, nice staff, no complaints at all
Gary
desember 2024
Really nice hotel, big comfortable room and very clean! Breakfast option were really nice and had big variety, the same about dinner! Staff was really polite and helpful. Pretty nice gym, well equipped.
Alexandros
april 2025
I emphasize that the location is perfect and the staff very kind.
Carmen
mars 2025
Very calm colours therefore easy to relax
Marion
oktober 2023
Hotel is well located and our room with additional balcony and sun loungers + sea view was excellent. Hotel staff were in general very welcoming and friendly - and catered all of our requests well. Free Parking underneath hotel also a benefit.
Iain
april 2024
Fantastic the room was incredible the view amazing and the whole experience above our expectations Fabulous team in a exceptional area of beauty Breakfast could not be better , the Pool bar 10/10 the bar areas great and the Pool outstanding My family loved it from 9 to 70 years
Lorna
februar 2025
The room was great and Christina upgraded us to a suite, which gave us so much more space and a very large balcony. It was very pleasant to sit there in the evenings and enjoy a glass of wine. Breakfast had endless selections for every kind of food (hot, cold, beverages, etc.). The indoor pool was awesome and the hot tub was a great plus. The only negative was the fact that there is no outdoor hot tub and the outdoor pool is way too cold. The attached free parking garage is a nice feature to have.
Elena
april 2024
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