Melia Madeira Mare

The hotel is reasonably well located for town and coastal walks, shopping and many restaurants. We had a hire car, so free secure parking is great. Domestic management is excellent. Room cleaned daily, nice staff, no complaints at all

Hotel is well located and our room with additional balcony and sun loungers + sea view was excellent. Hotel staff were in general very welcoming and friendly - and catered all of our requests well. Free Parking underneath hotel also a benefit.

Considering it is a 5 star hotel, it is great value for money and the stay and room was five stars all the way. The service and staff are beyond my expectations. I had just completed my 8 day solo walk around the island and asked if it was possible to have a quieter room away from the road (I booked a lateral sea view room with a balcony, which is also excellent itself). Carla at reception was very helpful and found me another room, an unexpected upgrade, with a larger balcony and direct sea view. I also appreciated her sincere recommendation for dinner, specifically "no touristy restaurants please". I listened and had a seafood platter at PVP - Pão, Vinho e Petiscos, opposite the hotel, and it was the best I have had in a long time! My picnic (on the day I couldn't have breakfast), taxis and room changes were all efficiently organised and carried out. Unfortunately, while I was there, the hotel was undergoing some refurbishment due to damage caused by the bad weather, and I think part of the restaurant overlooking the pool was closed, as was the indoor pool. I imagine it would be an even better experience if these areas were not closed. However, we were given plenty of notice of the refurbishment before we checked in. As a substitute, the hotel did well to liaise with the neighbouring hotel to allow us to use their indoor pool. Overall a great stay and only regret is, I could not extend my stay as the hotel was fully booked on my last night in Funchal.

We enjoyed the location and the access to local amenities. There is free indoor parking and it has access to the elevators. The room size is nice and comfortable. Enjoyed the sitting on the balcony with side sea view. I would rate that even better than direct front sea view probably. The breakfast was good but see below what I did not so much like....

We booked a standard sea view room and to our surprise when we got to the hotel we got an upgrade for a superior sea view room. That was quite a nice surprise to the start of the holiday. The room was amazing in every possible way. Super clean and tidy, toilet was massive and with both shower and bath tub. The beds were super comfy and in amazing state. The balcony is as so big we barely ever needed to go anywhere to sunbathe. The customer service was excellent and always prompt to help. Hotel made our day. And our stay. Thank you very much.